Yes, you may remain with your current package with or without contract. However, the new package has more benefits, i.e. full live sports coverage for your customers.

Based on your business segment, you may subscribe to BizOne with 2 or 4 multiroom. If you require an additional decoder, you may opt for additional multiroom at RM300/RM500 based on business segment.

Unfortunately, once you had suspended your old plan, you may need to reconnect with the new plan with a new registration.

Yes, you are required to pay one-month security deposit when you switch to the new BizOne pack. However, if you have paid a security deposit with your existing subscriptions, this security deposit amount will then be adjusted/top up/brought forward to this new plan accordingly.

While servicing your contract period, you can upgrade your subscription for free. However, you may write in with justification for downgrading request which is subjected to our discretion.  

Please contact us to upgrade:

• Email at [email protected], or

• Call to 03-95447566

No, this is strictly prohibited. The use of Astro Biz service is only within the premise of the subscribed outlet/shop. Business customers are not allowed to charge/resell the broadcast or content for any fees. The specific T&C related to this is stated in the here

Standard penalty charges are [(Remaining month of contract x Monthly subscription fees) + subsidy amount (if you have utilized)]. The final penalty charges will be charged to your account.

Will my contract period be extended? Yes, however there will a chargeable administrative fee to reconnect your service here. Upon reactivation, your contract period will be extended to cover the laps period accordingly.

We will assign a party to audit all our customers from time to time to ensure fair pricing is applied and to ensure all customers received the best experience and service.

In this arises, there will be a request to pay the difference in fees payable.  

[(Actual amount - current monthly amount) x # of month(s) since activated].